Who repairs commercial automatic doors near me?
We do. ASSA ABLOY provides commercial automatic door repair through our local technicians near you, backed by a global organization. We repair sliding, swing and revolving doors, security entrance solutions and other types of automatic doors. In most markets, we also repair other manufacturers’ doors, as long as parts are available.
What to do when a door stops working
Keep people clear of the door and use another entrance if you can. Run the quick checks below, then call us. You’ll get back to normal faster, and we’ll know what to bring.
What to check before you call
- Check the mode selector. Confirm the door is set to automatic.
- Check the emergency stop button. If it has been pressed, release it.
- Clear the sensors. Mats, signs, plants or stock near the door can block the sensors.
Please leave the operator and software settings to our technicians.
- Remove obstructions. Make sure nothing is stuck in the door or its track.
- Note the error code. If the door has a display, the code helps us prepare the right fix.
- Restart the door. If nothing else works, switch the power off for about two minutes, then back on.
Who to call
Call your local ASSA ABLOY service team. Our automatic door repair service starts with one call, and we'll send a trained technician to help. We offer 24/7 support in many of our markets, so a failure after hours doesn’t have to wait until morning.
With a service agreement, response times range from 4 to 24 hours, depending on your agreement. As a global automatic door repair company with local teams, we’re never far from where you are.
What happens when the technician arrives
Our technician inspects the door, finds the cause and repairs it whenever possible. Our first-time fix rate is above 90% in most markets. After the repair, we test the door, confirm it operates safely and document the work. You get a clear record for your files and inspections.
If a part has to be ordered, we secure the door in a safe state, keep escape routes usable and schedule a return visit.
How a service agreement helps you avoid the next breakdown
Planned maintenance helps prevent urgent repairs. With a service agreement, we maintain your doors on a schedule, so your costs are easier to predict and inspections are easier to prepare for. We have different levels of service agreements, depending on your needs:
- Maintain: scheduled preventive maintenance and safety checks. Replacement parts and breakdown repairs are charged separately.
- Optimize: broader coverage that includes breakdowns, parts, travel, and labor for a predictable fixed fee.
- Select: customized agreements tailored to your specific needs, sitting between or beyond the standard levels.
In some markets, you can also add coverage for third-party damage, which excludes vandalism and misuse.
Every visit is documented, and you have one accountable partner for your entrances.
Frequently asked questions
Get a technician to your door
Contact your local ASSA ABLOY service team to report a fault or set up a service agreement.