Drawback Analyst, AMER

An Amazing Career Opportunity for a Trade Compliance Analyst!! 

Location: Austin, TX

Job ID: 45726

HID is looking for a driven, detail-oriented, and motivated professional to join the Global Trade organization. You’ll be expected to perform basic to moderately complex analysis, reporting, and administrative tasks under the supervision of our Regional Trade Manager, while gaining the skills and experience needed to tackle more complex tasks. You will be involved in daily import transaction activities related to import clearances, broker communication, PSCs, drawbacks, and others as needed.

The ideal candidate will have work experience in the supply chain, operations, trade, or logistics. This role is a great opportunity to build your career in Trade. It requires a strong ability and willingness to learn about Trade compliance, having excellent analytical skills, and strong communication skills to work with a range of stakeholders in a global organization.  

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Trade Compliance Analyst, you’ll support HID’s success by: 

• Demonstrating basic analysis, reporting, and administrative competencies while contributing to the objectives of the Global Trade team
• Supporting daily customs clearance activity performed by external customs brokers may be assigned.
• Soliciting, collecting and verifying certificates or origin and other required trade documentation from suppliers.
• Helping Identify duty drawback opportunities across business units and product lines.
• Coordinating with internal departments (e.g., Logistics, Finance, Purchasing) and external stakeholders to gather necessary documentation.
• Monitoring drawback filing status and follow up with CBP to ensure timely processing and refunds.
• Maintaining accurate records and reporting for audits and internal reviews.
• Supporting post-entry processes (PSC, protests, etc.) to correct or recover duties.
• Assisting in internal audits and CBP inquiries.
• Training internal stakeholders on import compliance best practices and documentation needs.

Your Experience and Background include:  

• Bachelor's degree in Business Administration, Supply Chain, or related field.
• 0-2 years professional work experience
• Understanding of U.S. Customs regulations.
• Experience with HTSUS (Harmonized Tariff Schedule of the United States), USMCA (United. States-Mexico-Canada Agreement), and trade documentation.
• Familiarity with ERP systems and CBP Systems (e.g., ACE, ABI)
• Proficiency in data analysis and document management systems.
• Excellent organizational, planning, and communication (written and verbal) skills.
• Proven ability to make sound decisions.
• Strong attention to detail.
• Demonstrated ability to work in a team environment
• Strong work ethic and unyielding integrity
• Daily engagement with import operations.
• Communication with brokers, freight forwarders, and internal customers: buyers, planners, warehouse, logistics, etc.
• Identify and work on duty mitigation analyses such as drawbacks, PSC, and others.
• Outline a process for drawbacks.
• Communicate work status clearly to their manager and team.
• Strives to learn HID core values and exhibit these values in their daily work.
• Gain practical experience by supporting various compliance tasks and projects under the supervision of the Regional Trade Manager.
• Assist in gathering data, preparing reports, and performing basic analyses.
• Good understanding of financial principles.
• Proficiency with Excel functions such as VLOOKUP and Pivot Tables
• Strong analytical and problem-solving skills.
• Self-driven willingness to learn and adapt.
• Familiar with FTZ operations is preferred
• Experienced working in a matrixed organization is preferred
• Strategic thinker having problem-solving skills is preferred
• Passion for setting and meeting aggressive goals is preferred
• Able to detect gaps and implement the needed solutions is preferred
• Working knowledge of trade regulations, tariffs, and preferential trade agreements, import/export policies, and custom clearance procedures is preferred
• Combined 2-4 years’ experience in import compliance in a manufacturing company is preferred

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.