Sr. TechOps Engineer
Senior TechOps Engineer
Duties: Maintain the smooth operation of end-user computer systems, server infrastructure (On-prem, Private, and Public Cloud), security analysis and mitigation. Set up administrator and service accounts, maintain system documentation, tune system performance (hybrid), install system-wide software, and allocate mass storage space (SAN/NAS). Manage SaaS solutions and PaaS environments in our public clouds and evaluate existing and emerging technologies for functional fit. Serve as an L3 resource for the End-User Services team, providing guidance as well as expert knowledge in complex issues. Work between server infrastructure and complex end-user issues or highly visible end-user projects and interacting with key stakeholders, users, and vendor. Responsible for the following job duties specifically: operate and maintain all Production, Pre-Production, and Development systems in a Hybrid Windows and Linux environment; perform System Administration activities to include: account management, management of system resources (CPU, memory, disk, etc); Monitoring systems and auditing system logs, back-up and recovery, continuity of operations, security, and managing operating systems; testing and installation of new software, tools, and future versions of all software and Operating Systems on a regular basis; assist with Security related RCAs and assist in remediating security vulnerabilities reported by the Security Analysts; Security Patching/Remediation for Server & End-User client(s) including reporting, planning, and deployment; perform Systems Lifecycle management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware, and software; manage system requirements and derived requirements to ensure systems are compatible with defined architecture and meet customer needs; Develop technical documentation, including user guides, test plans, installation documents, and change management rollback plans; helps develop, document, communicate, and enforce technology processes and procedures; provide support with escalated Global Service Desk (GSD) incidents; lead for complex End-User computing projects as well as work with our Global IT team on projects and initiatives; and mentor less senior team members and educate users on new technology.
Requirements: Requires Bachelor’s degree (will accept 3- or 4-year U.S. or foreign degree) in Computer Engineering, Computer Science or related field of study, and 10 years of experience in any job title/occupation/position involving server infrastructure including 10 years of experience with Microsoft Windows Server since the 2003 release. Experience specified must include 10 years of experience with each of the following: VMware management; and Citrix XenApp, Metaframe, and Presentation server. Experience specified must include 5 years of experience with each of the following: Active Directory, DNS and DHCP; Linux operating systems and infrastructure; Patch Management and Backups and Restores; Microsoft PowerShell scripting; Administration of Group Policy Objects (GPO); Server and SAN Hardware; working in a global or multi-office infrastructure; Citrix Netscaler; Clustering technologies (Specifically Windows Clusters); Azure Cloud technologies; AWS Cloud technologies; and Sharegate and Quest migration tool(s). Requires up to 10% domestic travel.
Employer: Sargent Manufacturing Company
Work Location: 110 Sargent Drive, New Haven, CT 06511
To apply, send resume to: https://assaabloy.jobs2web.com/job-invite/40029/
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