Service Manager BSI Germany
Powering doors. Empowering people.
We empower you with an efficient flow of goods and people, through the convenience of automated entrance solutions for any building. Solutions that everyday make you feel safe and secure so you can experience a more open world.
Complete entrance solutions
Market-leading products and more than a century of combined engineering experience and specialized application knowledge make ASSA ABLOY Entrance Systems your ideal business partner for automatic doors, industrial doors, loading dock equipment, high-performance doors and maintenance & modernization.
Are you looking for a new challenge within Service?
Maybe this opportunity as Service Director Germany (f, m, d) for our Business Segment Industrial is for you!
The role…
… is based at the two main locations in Lippstadt and Wennigsen (near Hanover), Germany.
In this role your assignment is to grow service in a sustainable and profitable way together with the service managers and colleagues in the organization. You will bring us to the next level in service which will connect customers to ASSA ABLOY for thee long term. Of course you will keep focus on the monthly service performance of the organization. Monthly sales and cost developments are followed closely and improvement plans are made. New service models and trends in the industry -like connectivity and augmented reality- are strategic topics you like to work on and where you like to take the initiative and realize the implementation.You guide and support the organization in the new era.
Key responsibilities and duties include:
- Overall responsibility for service activities with P&L responsibility for 2 Germany-wide service organizations as well as service sales
- Business volume approx. 50 MEUR with over 250 employees
- Member of the management of the business area (Business Segment Industrial Germany) with direct reporting line to the Business Unit Manager of the segment in Germany.
- Responsibility for the conception of the service strategy, processes, organization and IT systems, based on the Service Strategy of the Business Segment Industrial, as well as its implementation in cooperation with the operational units and Service Sales
- Responsibility for increasing growth and profitability through specialization, exploiting synergies and developing new and optimized service offerings
- Increase in internal and external service quality
- Creation of a comprehensive service culture with a stronger customer focus
- Creation and control of an accident-free working environment for service technicians
- Development and implementation of business strategies to increase efficiency both at business and employee level
The ideal candidate will have:
- Successfully completed studies in economics, (economic) engineering or a comparable degree
- Many years of management experience in the industrial environment or construction related trades / technical building equipment and also in the service business
- Long-term experience in a large decentralized service unit with maintenance and repair work on smaller machines and systems
- Experience in working in an international company / group
- Proven experience in sales
- Experience in ERP systems and application software
- Strong strategic thinking and process competence
- Experience in employee development
- Hands-on mentality with the ability to work close to the business and organization
- Unrestricted willingness to travel between the German locations
- Fluent written and spoken German and English
Contact and application:
Please apply online no later than 28 September 2025.
For further information, feel free to contact: Ralph Schmidt, HR Country Manager Entrance Systems Germany (Ralph.Schmidt@assaabloy.com).
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
