Service Contract Admin
ASSA ABLOY Entrance Systems, Pedestrian Door Solutions is seeking a Billing Administrator situated in the Corporate Headquarters office in Monroe, NC.
This position will report directly to the NA Service Invoicing Manager within the Finance department.
The successful candidate will be responsible for:
- Procuring all billing transactions relating to customer service contracts in the U.S.
- Schedule and Maintain Planned Maintenance for all service contracts within the U.S.
- Work closely with districts and receivables departments to ascertain accurate billing and avoid customer questions and complaints.
- Update customers and end-user information.
- Helping the Invoicing department with service billing as needed
- Performing other administrative functions as directed by manager.
Requirements/Experience:
- Proven competence plus knowledge of general billing procedures.
- Associates degree or equivalent work experience (2 years billing and/or customer service.
- Solid computer skills and familiar with MS Office products, Word, Excel, and electronic spreadsheets.
- Excellent communication skills, both written and verbal.
- Detail-oriented and strong organizational skills.
- Ability to multi-task and problem-solve.
- Ability to work well within a team environment as well as independently.
- Ability to work well under pressure.
- Positive attitude.
- Flexibility to work overtime if workload demands it.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
