Junior Account Manager

Do you have the ability to build long-lasting relationships with customers and a drive to grow your skills in a collaborative environment? Join Traka’s team, part of the ASSA ABLOY Group, based in Olney, covering the whole UK, and enjoy a culture that empowers you to build a career you can be proud of.

What you would do as our Junior Account Manager.

As a Junior Account Manager, you will act as a client ambassador and work with internal departments to ensure that client needs are understood and satisfied. You will build strong relationships, act as a point of contact, and identify opportunities that deliver value for both the customer and Traka. Reporting to the UK Sales Director and will be deployed across multiple sectors to enrich your learning and develop the skills needed to drive personal growth, whilst contributing to the daily operational success of the Traka UK & Ireland Sales function.

You would also:

• Undertake regular customer visits to build and maintain strong, long-term relationships, providing support, guidance, and training where necessary. Act as a point of contact for multiple accounts across a variety of sectors, ensuring clear communication and efficient resolution of customer requirements, in accordance with line manager direction and support.

• Conduct regular health check reviews to demonstrate value, ensure the solution continues to meet customer needs, and identify potential growth. Work with multiple Business Development Managers, providing support and proactively suggesting ideas and assistance to add value to the customer relationship.

• Work collaboratively with internal teams to ensure consistent, high-quality service delivery for all customers.

• Represent Traka as a brand ambassador, promoting the company’s values and maintaining a professional reputation in all customer interactions.

• Maintain accurate and up-to-date records within the CRM system to support efficient account management and reporting.

The skills and experience you need
We are looking for someone who has:

• Strong relationship-building abilities with confidence to engage at all levels, paired with exceptional customer service and a passion for exceeding expectations.

• Experience working within SLAs and KPIs, with a proactive attitude toward self-development, showing drive and tenacity to learn and grow.

• Demonstrates commercial awareness and the ability to identify new business opportunities.

• Proficient in Microsoft Office and CRM systems, with working knowledge of databases and confidence using IT tools in customer environments.

• Willingness and flexibility to travel extensively across the UK, including regular overnight stays and occasional overseas travel.

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer: 

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.

• A competitive salary and incentive schemes.

• 25 days holiday + bank holidays.

• Ex-gratia day for Christmas Eve.

• Access to an online benefits portal.

• ASSA ABLOY Family Brand discount (Yale).

• 3 x Annual salary life cover.

• Company Pension scheme standard 5%.

• Annual discretionary bonus.

• Access to Employee Care scheme.

We review applications regularly, so don't wait

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, at giulia.virde@assaabloy.com.

Let’s create a safer and more open world - together!

To find out more about us, visit www.assaabloy.com