Commercial Install Manager
Door Systems ASSA ABLOY is currently seeking an experienced Commercial Install Manager to join our team in the overhead door and loading dock industry. This role is responsible for overseeing all aspects of the installation department, including the performance and scheduling of installation technicians. This role ensures that installation projects are completed safely, efficiently, and in alignment with company objectives while delivering an exceptional customer experience.
Key Responsibilities
- Plan and manage all installation operations to achieve established goals and objectives.
- Oversee technician performance, productivity, and schedules.
- Ensure technicians are properly trained, equipped, and competent in their roles.
- Facilitate monthly safety meetings and conduct regular site safety inspections.
- Promote and enforce safe driving practices.
- Investigate workplace injuries and vehicle accidents to determine root causes and implement corrective actions.
- Assist with forecasting monthly installation revenue.
- Manage truck and equipment inventory to support project demands.
- Coordinate project schedules with end-users to ensure timely completion.
- Act as the primary purchaser for installation-related orders.
- Build and maintain strong relationships with end-users, contractors, subcontractors, and suppliers.
- Oversee subcontractor scheduling and labor management.
- Collaborate with the sales team to manage and support installation projects.
- Plan installation schedules, ensuring the availability of necessary lift equipment, tools, PPE, and other resources.
- Develop site-specific safety plans in compliance with customer requirements.
- Invoice completed installation orders, including progress billing for large projects.
- Work closely with the finance team to provide accurate information for pay applications.
Qualifications
- Strong written and verbal communication skills.
- Previous management experience overseeing field technicians (dock/door industry experience preferred).
- Proficiency in Google Sheets and Microsoft Excel.
- Excellent organizational and leadership abilities.
- Strong problem-solving skills with a customer-focused approach to resolving issues.
Required Education and Experience
- High school diploma or equivalent (required).
- Bachelor’s degree in construction management, business administration, or a related field (preferred).
- Minimum of 5 years of experience in installation, construction, or a related field.
- Minimum of 2 years of experience in a supervisory or management role.
- Experience managing crews or technicians in the field, preferably in the dock and door industry.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
