National Accounts Installation Coordinator
The Installation Coordinator is responsible for organizing and overseeing the scheduling, logistics, and administrative aspects of sectional door and docking equipment installations from order entry through final completion. This role ensures accuracy of orders, timely release of materials, and clear communication with customers, vendors, and internal teams. This role ensures that installation teams have the necessary resources, materials, and information to complete projects efficiently, safely, and on time. The Installation Coordinator serves as a key link between customers, field crews, and internal departments.
Key Responsibilities
- Order Management
- Enter new installation orders accurately into the company’s ERP/CRM system.
- Review order details for completeness, correct pricing, and required documentation.
- Maintain updated order status throughout the installation lifecycle.
Purchasing & Order Release
- Create and cut purchase orders to secure required materials, equipment, and services.
- Release purchase orders to vendors in a timely manner to avoid installation delays.
- Track and confirm vendor acknowledgments, ship dates, and delivery timelines.
Scheduling & Coordination
- Work closely with technicians, sub-contractors and local branches to schedule installations.
- Coordinate delivery of materials to job sites or warehouses.
- Ensure readiness for installation by verifying material arrival, jobsite conditions, and customer expectations.
Customer & Vendor Communication
- Communicate order status updates to customers and internal stakeholders.
- Serve as a point of contact for vendors regarding purchase orders, pricing, and lead times.
- Assist with resolving order discrepancies, backorders, or damaged materials.
Administrative Support
- Prepare and maintain installation files, documentation, and job-related paperwork.
- Process change orders, returns, and warranty claims when applicable.
- Support billing by providing accurate job completion details and documentation.
Qualifications
- Education: High school diploma or equivalent; Associate’s degree preferred.
- Experience: 2+ years in scheduling, coordination, or administrative roles in construction or industrial services. Knowledge of sectional doors and dock equipment is a plus.
- Skills: Strong organizational and multitasking abilities. Excellent communication and problem-solving skills. Proficiency in scheduling software and MS Office Suite.
Physical & Work Environment Requirements
- Ability to work in office and occasionally visit job sites.
- Comfortable coordinating in fast-paced environments.
Why Join Us?
- Competitive pay and benefits.
- Opportunity to work in a growing industry with a supportive team.
- Career development and training opportunities.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
