Operations Progam Manager

An Amazing Career Opportunity for an Operations Program Manager!!

Location: Granges, Switzerland

Job ID: 39819

As the Operations Program Manager, you will oversee the development and execution of large internal programs and initiatives covering products, processes, equipment, and infrastructure. This role supports global objectives and strategies for the Operation & Manufacturing Engineering organization and encompasses various activities, committees, systems, services, and solutions implemented and managed both centrally and coordinated across different Business Units (BUs). You will establish guidelines, policies, and processes for program management members and collaborate with other global and department leaders within the BUs. Your focus will be on bringing coordination, alignment, and accountability across various operational resources to ensure optimal service and support to the business’s priorities and needs. Additionally, you will foster a culture of commitment, collaboration, and information sharing in an international environment.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our Operations Program Manager, you’ll support HID’s success by: 

• Collaborating with other department leaders to define, prioritize, and develop projects
• Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables
• Ensuring cross-team and cross-program dependencies are managed and the dependency log is accurately maintained
• Continuously evaluating projects to ensure they meet company standards, adhere to budgets, and meet deadlines
• Monitoring programs and provide reports and consolidated outlines to senior leadership
• Analyzing program data, including project budgets, operating costs, risks, and resource allocation
• Drafting new and improve existing project management office policies and processes
• Building cohesion within the team and motivate the team to produce quality work
• Defining and embedding project control and governance
• Promoting the use of Agile methodologies with a flexible approach to accommodate team size, constraints, and maturity levels
• Driving efficiency opportunities and support process improvements
• Creating and nurturing a culture of commitment, collaboration, and information sharing among team members
• Acting as a mentor to balance the application of the framework with team constraints and maturity levels
• Ensuring minimal touch to structure team activities while maintaining commitment from developers and team members to keep their work updated
• Helping manage team bandwidth and align main priorities (large projects) without missing the needs for day-to-day support
• Managing and coordinating teams spread across different geographical locations and cultural backgrounds, ensuring effective communication and collaboration

Your Experience and Background include:  

• Minimum Bachelor’s or Master’s Degree in an Engineering, Science discipline or equivalent experience in Program management
• Proven track record for planning, executing, controlling, and closing projects and the ability to manage a project and its components simultaneously with minimal supervision
• Experience in managing the complete lifecycle of a project with project teams of 5 to 25 people
• Line management or team leader experience
• Strong leadership and excellent written/oral communication skills for reports and presentations
• Experience using Agile, Kanban or SAFe methodology for medium to large-sized projects with a flexible approach
• Highly efficient in resource planning and tasks assignment
• Excellent in creating and maintaining plans, including risks, actions, issues, and dependencies
• Experience in defining and delivering benefits realization for projects and programs
• Demonstrated strong ability to build lasting relationships with key internal and external stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Diplomatic ability to influence others and escalate adequately at all levels of the business
• Excellent judgment, and analytical ability
• Proficiency in project management tools and methodologies
• Certification in project management (e.g., PMP, PRINCE2) is preferred
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Strong experience with collaborative platforms
• Knowledgeable about ERP, PLM & BI tools
• Familiar with operating systems, such as Windows, etc.
• Experience of use of Oracle EBS, OAC, Agile PLM, Saleforce.com or Jira is preferred

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.