Service Coordinator
About Us
Go Doors, a member of the Record / ASSA ABLOY Group, is one of Western Australia’s leading providers of automatic doors, roller doors, gates, and access solutions.
We supply and install world-leading brands across the commercial sector and hold contracts with both government and private organisations.
As our business continues to grow, we’re seeking a dedicated and proactive Service Coordinator to join our Perth team on a 12-month parental leave contract.
The Role
Join a collaborative and supportive team of Service Coordinators where your contribution will be vital to the smooth delivery of our services.
In this fast-paced, varied position, you’ll coordinate customer enquiries, schedule technicians, prepare quotes, and ensure parts and materials are sourced efficiently.
Comprehensive training and on-the-job support will be provided to set you up for success.
Key Responsibilities
Coordinate service jobs and schedule field technicians
Handle incoming service calls and customer enquiries
Prepare quotes and liaise with clients and contractors
Manage preventive maintenance contracts and service requests
Source parts and assist with project coordination
Maintain accurate records using company systems
About You
You’re a motivated and organised professional who thrives in a dynamic environment and takes pride in delivering excellent customer service.
You’ll bring:
Proven experience in a scheduling, administration, or coordination role
Strong communication skills and a professional phone manner
The ability to learn new systems quickly
A positive, team-oriented attitude and strong work ethic
Attention to detail and good technical aptitude
Desirable (but not essential):
Experience in a service-based industry (electrical, HVAC, plumbing, or similar)
Familiarity with simPRO or other job management software
What We Offer
Competitive remuneration package based on experience
Friendly, supportive team culture
Comprehensive training and onboarding
If you’re reliable, driven, and ready to join a respected WA business where your contribution is valued, we’d love to hear from you.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
